System Requirements

For optimal performance, your computer system should meet the recommended configuration requirements described in the tables below.

The application is 64-bit, which uses the same behind-the-scenes graphics technology as most modern 3D games, which means it will run well on a graphics system designed for 3D gaming. You should ensure that your computer has a powerful OpenGL graphics card capable of handling complex 3D graphics.

We have tested the application extensively in various environments and advise against the use of a 'business' computer. These typically come with a standard, low quality 2D graphics card which may compromise the visual elements of the application.

Recommended

Operating System (1)
  1. Windows 10 Pro (64-bit) (version 1809 or later), or Windows 11
Memory (RAM)
  • 32 or 64 gigabytes (GB) for processing large data
Processor and Peripherals
  • Intel Core i7™ or i9 (2) or
  • AMD Ryzen 7, Ryzen 9™ or AMD Threadripper™ Series
  • Disk Drive: Solid State Disk (SSD): 10 GB of free space 3
  • Keyboard and three button optical mouse with wheel (4) or
  • A touch-enabled device such as a touch screen or Windows10 compatible tablet
  • USB slot for dongle (security key)
Graphics card
  • High-end NVIDIA or AMD, 8 GB or more of graphics RAM
  • Refer to Choosing a graphics card below for suggestions
Display
  • Dual full-HD (1920 x 1080) or WUXGA (1920 x 1200)
Microsoft Office Suite
  • Office 2010 or higher for Excel/Access compatibility (5)

Minimum

Operating System (1)
  1. Windows 10 (64-bit)
Memory (RAM)
  • 16 gigabytes (GB)
Processor and Peripherals
  • Intel i3™ or Core M™ or
  • AMD Ryzen 3 or Ryzen 5™
  • Disk Drive: Hard Disk with at least 5 GB of free space (3)
  • Keyboard and three button optical mouse with wheel (4) or
  • A touch-enabled device such as a touch screen or Windows 10 compatible tablet
  • USB slot for dongle (security key)
Graphics
  • Mid-range NVIDIA, AMD or Intel series, with at least 4 GB of graphics RAM, supporting OpenGL 4.5
  • Refer to Choosing a graphics card below for suggestions
Display
  • HD 1080 (1920 x 1080)
Microsoft Office Suite
  • Office 2010 or higher (5)

Footnotes

  1. The application only officially supports Windows 11 and Windows 10 (64-bit) version 1809 or later (using earlier Windows 10 versions may disable some application features).

    1.1   Windows 11 ARM is not officially supported, some features may not work.

    1.2   Windows 8.1 may work but is not recommended and is not officially supported.

    1.3   Windows XP, Windows Vista, Windows 7, and Windows 8 are not supported.

  2. The application will use multiple processor cores for some processor-intensive tasks, for example: wireframe processing, implicit modelling, grade interpolation, stope optimisation, schedule optimisation and some Vizex graphics operations. We recommend a processor with at least 4 cores for standard workloads. We recommend at least 8 or more cores for large modelling workflows.
  3. Only x64 architecture (Intel and AMD) CPUs are supported. ARM CPUs are not officially supported.

  4. This estimate is only for installation and provision for temporary files and workspace files during normal operation. You will need additional disk space for data. The exact amount required will depend on the size and complexity of your project.
  5. The application relies heavily on the wheel button for interactive 3D view manipulation. Some mouse software assigns the wheel button to extended functionality (for example, application switching), which is incompatible with the application. For maximum compatibility ensure the wheel button is assigned the default Windows behaviour.
  6. If you are using Office 365 you may need to manually install the correct drivers for Access compatibility. Refer to Choosing drivers for Microsoft Access compatibility for more information. Incorrect configuration of drivers may result in corruption by Office 365 updates and cause application instability.

Choosing a Graphics Card

We generally recommend NVIDIA®, GeForce®, NVIDIA Quadro®, AMD Radeon™, AMD Radeon Pro™, and AMD FirePro™ cards. However, some graphics card models and/or drivers may cause application conflicts and/or instability. Graphic card models and drivers are constantly evolving and there may be exceptions to these recommendations, so please refer to the online rankings listed below, or contact Micromine Australia Pty Ltd support at support@micromine.com for the latest recommendations.

Some integrated or "on-board" graphics cards are not suitable for the application. For maximum compatibility and performance, you should choose a discrete graphics card that complies with the OpenGL 4.5 standard (or later).

The following online rankings may help you to choose a suitable graphics card:

PassMark Software Videocard Benchmarks (http://www.videocardbenchmark.net/)

NotebookCheck.net (http://www.notebookcheck.net/Comparison-of-Laptop-Graphics-Cards.130.0.html)

  • For a recommended laptop system, choose a Class 1 video card as near to the top of the list as you can reasonably afford.
  • For a minimum laptop system, choose a Class 2 video card.

Links were correct at the time of writing but may have been changed or deleted by their respective owners.

Maintaining your graphics card

Many of the problems encountered within the application are caused by incompatible or old and unstable graphics card drivers. No matter which graphics card you use, we recommend staying up-to-date with the latest graphics drivers.

Click the Project tab to open the backstage menu: Select Options | Graphics Configuration to view information about the graphics adapters and drivers installed on your computer.