Expire or ban currently logged in users

As an Administrator you can Expire or Ban current users who may have forgotten to log out or are having connection issues.

Expiring a license will force the users network to refresh the license causing a temporary loss of license before re-connection.

Banning will disconnect the user from the license network for a period of 30 minutes.

1. Begin by logging into the Alastri licensing website https://licensing.alastri.com.au/.

2. Click on the Manage tab.

3. On the organisation license pool page, click on the Details option for the required product as shown below.

4. On the organisation license details page, scroll to the bottom of the page to display the current user locks. Identify the affected user and select either Expire or Ban as required.