.NET Framework Out of Date

System Update Required (on opening License Administrator)

When opening License Administrator, you receive the following message:

System Update Required

"Unable to install or run this application. This application requires Version 4.7.2 Full or other compatible .NET Framework. Please contact your System Administrator."

Cause:

The .NET Framework (a Microsoft product) that our software is based on) has been updated to 4.7.2, starting with the License Administrator. This is for several reasons, most importantly that earlier versions of the .NET Framework no longer receive security updates from Microsoft, which means that any software that uses the framework is also potentially insecure.

Permanent Solution - Updating your .NET Framework:

This is only an immediate option if you are a local administrator on your computer. If you are not a local administrator you will need to get an administrator to do this (often the IT department).

Download and install the latest (recommended) version of the .NET Framework from https://dotnet.microsoft.com/download

Upon doing so you will be able to open the License Administrator.

Temporary Solution - Reverting to an older “offline” version of License Administrator

If you are unable to update your .NET Framework in a timely fashion, you can change your installation of the License Administrator to the last .NET 4.5.2 compatible version.

Please note: This version will no longer be supported as of January 1 2021

Step 1: Download

Download the Licence administrator from the Downloads & Installation page.

Step 2: Uninstall currently installed License Administrator

Usually achieved by typing Uninstall after pressing the ❖ Windows Key and selecting either “Uninstall a program” (Windows 7) or “Add or remove programs” Windows 10. In this menu you should be able to find the License Administrator and uninstall it.